Terms of Service

Last updated: January 2024

These Terms of Service ("Terms") govern your use of the travel planning services provided by ebbingtnqo B.V. ("Company," "we," "our," or "us"). By engaging our services or using our website, you agree to be bound by these Terms.

Acceptance of Terms

By accessing our website, contacting us for services, or entering into any agreement with ebbingtnqo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Company Information

ebbingtnqo B.V. is a Dutch company registered under number 84253197, with VAT number NL697842531B178. Our registered office is located at Beukenlaan 275, 3553 XQ Utrecht, Netherlands. We provide professional travel planning and booking services.

Services Description

ebbingtnqo provides travel planning and booking services including but not limited to:

• Custom travel itinerary planning and consultation
• Accommodation and transportation bookings
• Activity and experience reservations
• Travel documentation assistance
• 24/7 travel support services
• Corporate and group travel management

User Responsibilities and Obligations

When using our services, you agree to:

• Provide accurate and complete information for all bookings and travel arrangements
• Ensure all travel documents (passports, visas, etc.) are valid and appropriate for your destinations
• Make payments according to the agreed terms and schedule
• Comply with all applicable laws and regulations during your travels
• Notify us promptly of any changes to your travel requirements
• Respect the terms and conditions of third-party service providers
• Maintain appropriate travel insurance coverage

Booking and Payment Terms

All bookings are subject to availability and confirmation from service providers. Prices quoted are valid at the time of quotation and may change until booking confirmation. Payment terms will be specified in individual service agreements. We reserve the right to cancel bookings for non-payment or breach of these terms.

Cancellation and Refund Policy

Cancellation policies vary depending on the specific services booked and the terms of third-party providers. We will clearly communicate applicable cancellation terms before confirming any bookings. Refunds, when applicable, will be processed according to the relevant provider's terms and our service agreement with you.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of ebbingtnqo or its licensors and is protected by Dutch and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without written permission. Our trade names, trademarks, and service marks are owned by ebbingtnqo and may not be used without our express written consent.

Third-Party Services

We work with various third-party service providers including airlines, hotels, tour operators, and other travel-related companies. While we carefully select our partners, we are not responsible for the actions, policies, or services of these third parties. Your relationship with third-party providers is governed by their respective terms and conditions.

Travel Risks and Insurance

Travel inherently involves certain risks, including but not limited to weather conditions, political situations, health issues, and transportation delays. We strongly recommend purchasing comprehensive travel insurance. You acknowledge that you travel at your own risk and that ebbingtnqo cannot guarantee the safety or security of any travel arrangements.

Limitation of Liability

To the maximum extent permitted by law, ebbingtnqo's liability for any claims arising from our services shall not exceed the total amount paid by you for the specific services in question. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. This limitation applies regardless of the legal theory upon which the claim is based.

Force Majeure

ebbingtnqo shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, pandemics, labour disputes, or technical failures of third-party systems.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Termination of Services

We reserve the right to terminate or suspend our services to you at any time for violation of these Terms, non-payment, or for any other reason we deem necessary for the protection of our business or other clients. Upon termination, your right to use our services will cease immediately, though certain provisions of these Terms will survive termination.

Modifications to Terms

ebbingtnqo reserves the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Utrecht, Netherlands. The parties agree to submit to the personal jurisdiction of such courts.

Dispute Resolution

We encourage resolving any disputes through direct communication with our customer service team. If a dispute cannot be resolved informally, it may be submitted to mediation before pursuing formal legal proceedings. Any legal action must be commenced within one year after the claim arises.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and ebbingtnqo regarding the use of our services. These Terms supersede all prior or contemporaneous communications and proposals between the parties.

Contact Information

For questions about these Terms of Service or our services, please contact us:

By using ebbingtnqo services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.